Support

Frequently asked questions

30 questions answered — or reach us at support@saunify.se

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Booking

How do I book a sauna?

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How far in advance can I book?

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Can I cancel or change my booking?

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Will I receive a booking confirmation?

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Can I book for someone else?

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Do you offer gift cards?

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Access & Arrival

How do I get into the sauna?

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What if my access code doesn't work?

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How early can I arrive?

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Is there parking available?

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Are the locations accessible for people with disabilities?

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The Experience

How long is a session?

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What should I bring?

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How many people fit in the sauna?

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Is there cold water swimming at every location?

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Can I bring food and drinks?

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Will the sauna be hot when I arrive?

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Health & Safety

Can pregnant women use the sauna?

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Is there an age limit?

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What are the rules inside the sauna?

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What should I do in an emergency?

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Is the sauna cleaned before my booking?

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Payment & Pricing

What payment methods do you accept?

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When is payment taken?

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How much does a session cost?

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Are there discounts or memberships?

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About Saunify

What is Saunify?

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Where is Saunify available?

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Can my venue become a Saunify location?

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How do I contact you?

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Didn't find your answer? Get in touch.

We reply within 24 hours, in Swedish and English.

support@saunify.se →