Last updated: March 2026
Saunify is a digital platform for booking sauna experiences at selected locations in Sweden. The service is operated by Saunify OÜ (reg. no. 17293868, Estonia) and allows individuals and groups to book exclusive sauna sessions online.
Bookings are made via our digital platform and confirmed by email. Payment is collected at the time of booking. We accept the payment methods shown at checkout.
3.1 Cancellation. Cancellations made more than 24 hours before the session start time are free of charge. A full refund will be issued to the original payment method, typically within 5–10 business days. Cancellations within 24 hours are not eligible for a refund.
3.2 Rescheduling. Rescheduling to another available time slot is free of charge up to 24 hours before the session. Each booking may be rescheduled a maximum of two (2) times. Further changes will be treated as a cancellation.
3.3 No-show. No refund is given for no-shows without prior cancellation.
3.4 Self-service. Cancellations and rescheduling are handled via the personal management link sent in the booking confirmation email. For further assistance, contact support@saunify.se.
3.5 Saunify's right to cancel. Saunify reserves the right to cancel a session in the event of technical failure, force majeure, or circumstances beyond our control. In such cases, a full refund or free rescheduling will be offered.
4.1 What's included. Founding and Sauna Society memberships are one-time purchases granting a permanent discount on shared sauna sessions and a percentage discount on private bookings at all Saunify locations in Sweden, in accordance with the terms at the time of purchase.
4.2 Permanent discount. The founding membership discount applies forever, without time limit. Saunify commits not to reduce the discount levels that applied at the time of purchase.
4.3 Opening guarantee. If Saunify has not opened at least one location for booking within 90 days of the purchase date, a full refund will be offered with no questions asked.
4.4 Booking limits. Founding members may hold a maximum of two (2) active future bookings at any time, and a maximum of one (1) booking per location per rolling 7-day window. These limits ensure availability for all guests.
4.5 Misuse. Saunify reserves the right to terminate a membership without refund in cases of systematic misuse of discounted pricing, such as repeatedly booking and cancelling to block availability.
4.6 Transfer. Founding memberships may be transferred to another person for an administration fee of 500 SEK. Transfers are handled via support@saunify.se and require written approval from Saunify.
Guests are expected to behave respectfully and leave the location in the same condition as found. Alcohol, smoking, and pets are not permitted at any Saunify location. Guests must take their rubbish with them. Disruptive behaviour may result in immediate removal without refund.
Saunify is not liable for damage, loss, or theft of personal belongings. Participation in sauna activities is at your own risk. Guests with medical conditions are advised to consult a doctor before booking.
Your personal data is handled in accordance with GDPR and our privacy policy. We never share your data with third parties without your consent. Contact support@saunify.se for questions about your data.
For questions about these terms, contact us at support@saunify.se.